Privacy Policy Commitment

We protect your data in compliance with Australian regulations

About This Policy

This privacy policy explains how maroventia collects, processes, and protects your personal information. We value your trust and maintain high privacy standards throughout all our analytics projects.

Our approach is designed to meet current Australian privacy regulations and respects your consumer rights at every stage, from data collection through to reporting and recommendations.

What We Collect and Why

We collect only essential information to deliver analytics services—never selling or misusing your data. This includes client contact, relevant advertising metrics, and feedback for improved analysis.

Information You Provide Directly

• Contact details entered in web forms or during direct communication
• Details related to your advertising campaign objectives
• Feedback or survey responses about our analytics services
• Preferences or settings you establish in your client area
• Any support or technical requests you submit to our team

Automatic Information Collection

• IP address for system integrity and report accuracy
• Browser and device information to improve service delivery
• Interaction logs with our reports and dashboards
• Technical error and crash logs for quality control
• Cookies and tracking usage per our Cookie Policy

How We Use Your Data

All data is used solely for service delivery, analytics, reporting, and regulatory compliance. Your privacy preferences and consent guide all activities.

• Delivering agreed analytics and reports to your team
• Improving service quality based on usage feedback
• Technical troubleshooting and support
• Meeting regulatory or audit requirements
• Enhancing dashboard or report experiences
• Communication regarding your requests or feedback
• Carrier or security updates if necessary

Our Promise: We never sell client data, and we follow legal, technical, and organisational safeguards to protect your information at all times.

How We Share Data

We do not share your details except as required for service delivery, legal compliance, or trusted partners under strict confidentiality.

Service Providers and Partners

Partners involved in technical delivery or data hosting must meet security, privacy, and contractual safeguards required by Australian law.

Legal Requirements

Data may be disclosed to comply with Australian legal, tax, or audit regulations.

Anonymous Reporting

We may use aggregated, anonymised data for internal analysis or benchmarking.

Your Data Rights

You can access, update, correct, object to, or request deletion of your data at any time. Requests are processed efficiently and securely.

• You may access your collected personal information at any time
• You may request corrections to your personal information
• You can request that we delete your data
• You may obtain a copy of your data in digital format
• You can object to some processing activities
• You may restrict some uses of your personal information

Data Security Measures

All data is encrypted in transit and stored using secure systems. We regularly review processes for updates and compliance.

Technical Measures Used

• Encryption of data while stored and during transfer
• Access controls limit who can view your data
• Regular system and code updates are performed
• Routine security audits ensure continued protection

Organisational Measures

• Employee training on privacy best practices
• Data minimisation and retention protocols
• Incident response procedures established
• Review of policies to meet new regulations

How Long Data Is Retained

Information is stored only for as long as required to fulfil our service or meet legal duties. Unneeded data is deleted or anonymised.

• Personal details remain until your account is deleted
• Analytics usage data is periodically purged
• Contact history is stored for support reference
• Invoice and transaction details retained by law
• Marketing opt-ins are respected and opt-outs removed quickly

If you terminate services, records are deleted as soon as legally permitted.

International Data Transfers

Australian law applies to your data and, if processed abroad, protections align with those standards for privacy.

• Transfers only occur to approved partners
• All transfers documented and access audited
• Legal agreements govern any data movement
• Data processed under Australian law stipulations

Cookies and Tracking

Cookies help us maintain session security, remember preferences, and ensure report accuracy. See our Cookie Policy for details.

Types of Cookies Used

• Required for authentication and session management
• Analyse usage patterns for service improvement
• Remember client customisations and settings
• Support interactive reporting and dashboards

You can manage cookie settings within your browser or our site tool.

Updating This Policy

Updates are posted on our website and reflected in policy timestamps. We recommend checking this policy periodically.

• Website banner for significant changes
• Email to subscribed clients if appropriate
• Change notification in client dashboard
• Link to previous versions provided on request

Continued use implies acceptance of update terms.

Contact for Privacy Queries

Get in touch with our privacy team for any questions, requests, or feedback regarding your information.

maroventia

66 Clarence Street, Sydney, NSW 2000 Australia

Phone: +61-8-9416-4957

Email: content@maroventia.com

Policy last updated 8 October 2025

Effective 8 October 2025